Reviews For Sport Clips Haircuts of Oakland - Copper Tree Mall

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1 rating

Worst experience ever for a haircut service. This is the second time my son and I have been there for a haircut. There was only 1 stylist working and she was clearly rushing. Kept on stoping and getting distracted every time someone walked through the door to explain to them that she was the only one working. Rushed both haircuts. Didn’t offer the shampoo or hot towel but still charged us for them. Offered to do it after I had paid and asked after someone was in the chair already. I just got home and realizing she didn’t even brush or colm my hair. My hairs a mess and I have photos to prove it. This is worse than a $14 cut from great clips. You’ll never see us again. Rip off to charge for wash and hot towel and then not do it. You will never see us again. Terrible service. Terrible. Should be reported to Sports Clips home office. Oh, and the stylist I’m talking about is someone who others rated as the only good one there. If she’s the only good one there I hate to experience the others. Good luck if you try them out.

1 rating

As far as being run professionally, I wish I could give a rating of ZERO. Nikki is the only one who acts professionally and politely in my experiences here for over 5 years... Nikki does exactly what you need amd does a great job, as far as lydia amd others, gotta say, GARBAGE!! I will NOT be going there anymore!!

1 rating
  • 07/06/20
  • Dissatisfied Former Customer X. Service

I checked in oline AND in person when I arrived. I was told I was NEXT and to wait in my car and they would call me. But that was before a friend of the hostess showed up, they got taken ahead of me. When I finally gave up on waiting in the car after half an hour the hostess lied and said she'd tried to call me. That hadn't happened. If it was just that, maybe I would have let it go, but after my haircut, I was charged for services I had not received and lied to about the prices. I won't be back, I'm telling all my friends who go there, they won't be going any more either. There are plenty of other places to get hair cut around here. If the owner of this place can't hire honest emplyees, they deserve to lose business. I'm done with this place.

Rated 3.8 out of 5.0 based on 14 Client reviews

1
Ciro G. | February 12, 2022 Overall Experience

"Worst experience ever for a haircut service. This is the second time my son and I have been there fo"

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1
Joe W. | May 3, 2021 Overall Experience

"As far as being run professionally, I wish I could give a rating of ZERO. Nikki is the only one who"

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1
Dissatisfied Former Customer X. | July 6, 2020 Service

"I checked in oline AND in person when I arrived. I was told I was NEXT and to wait in my car and the"

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5
Nick R. | November 8, 2019 Haircut

"The haircut looked amazing and I also learned a lot about taking care of my hair!"

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5
BRANDON P. | May 26, 2019 Haircut

"1st time customer, Nikki was Very attentive and talented, I will be going back!"

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4
Not telling B. | January 27, 2019 Stylist

"I had a styalist and she was new and was not trained. She didn’t even know what mvp was but nikki ca"

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5
Jim C. | November 27, 2018 Overall Experience

"I should add that my family and I all have had the MVP and the experience is spot on! Thank you, Tal"

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5
Jim C. | November 27, 2018 Haircut

"Talia is wonderful when it comes to my haircut. There is no rush and it is perfect every time. My so"

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5
Bill F. | June 14, 2018 Overall Experience

"I retract my previous review. They explained the circumstances and it was a completely understandabl"

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1
Bill F. | June 14, 2018 Service

"I've used online check in twice. Both times my name was in the on deck box and I got passed up for s"

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